Privacy Policy — MarketHer / Dashboard by MarketHer

Last updated: November 2025

At MarketHer, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard the information you provide when using Dashboard by MarketHer, including the Social Studio scheduling and publishing tool.

1. Information We Collect

We may collect the following information when you use our platform:

  • Account details: name, email, and any profile information you provide.

  • Business information: brand name, social handles, and uploaded content (posts, images, captions).

  • Social-media connection data: tokens and permissions from third-party platforms (e.g. Meta, Instagram, Facebook, TikTok, LinkedIn, Pinterest) used to enable scheduling and publishing.

  • Usage data: analytics, feature interactions, and technical logs to improve platform performance.

2. How We Use Your Information

We use this information to:

  • Enable secure login and authentication.

  • Allow you to plan, schedule, and publish content to your connected social accounts.

  • Generate analytics and insights.

  • Provide customer support and improve functionality.

  • Comply with legal and security obligations.

We will never sell, trade, or rent your personal information.

3. Third-Party Integrations

MarketHer uses trusted partners such as:

  • Firebase (Google LLC) for authentication, hosting, and secure data storage.

  • Meta Platforms, Inc. and other social networks for content publishing.

Each third party maintains its own privacy practices. We recommend reviewing their policies for more detail.

4. Data Storage and Security

All data is stored securely in encrypted databases (Firebase Firestore / Storage).
Access is restricted to authorised MarketHer administrators.

5. Disconnecting or Deleting Data

You may:

  • Disconnect any social account at any time through your Dashboard.

  • Request deletion of your MarketHer account and associated data by emailing hello@markether.co.nz.

Upon deletion, we remove or anonymise all personal data within a reasonable timeframe unless required for legal compliance.

6. Children’s Privacy

MarketHer is designed for business use and is not directed at children under 16.

7. Updates

We may update this policy periodically. The latest version will always be available at markether.co.nz/privacy-policy.

8. Contact Us

For questions or requests, contact us at:
📧 hello@markether.co.nz
🏷️ MarketHer / Dashboard by MarketHer (Digital Only)


Data Deletion Policies Can Be Found Here

 

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